The health and well-being of customers and employees is UniCredit Bank’s top priority.

UniCredit Bank has taken decisive action to guarantee nation-wide service coverage for its clients while protecting the health in current circumstances. 

Following the Executive Order of the President of the Russian Federation V.V. Putin on Measures to Ensure the Sanitary and Epidemiological Safety of the Population in Connection with the Spread of the Novel Coronavirus Infection (COVID-19), please be informed on the new operating schedule of the Bank's branches, additional and operational offices for the period of April 6 to April 30 as follows

• shortened working hours, more information is available via the link,
• non-working days for the Khimki, the Leninsky, Prospekt Mira and the Kazachiy branches in Moscow and Ulitsa Tekucheva branch in Rostov-on-Don,
• safe deposit boxes at “Kazachiy” can be accessed upon prior appointment made via the information center.

UniCredit Bank is kindly asking the clients to take precautions - use medical masks, do not enter offices in case of a queue, and to respect the distance of more than one and a half meter both between the client and the Bank employee, and between other clients in the operating room.

UniCredit Bank is working actively to ensure that all essential banking services are available through remote channels. With Enter.UniCredit and Mobile.UniCredit for private individuals as well as Business.Online for companies, the clients can check their relevant banking products and carry out operations in a simple, fast and secure way.

Bank’s staff members will help you connect to the mobile application.

If you have any questions, please contact the Bank's Contact Center at 8 800 700 10 20.

UniCredit Bank will continue to actively monitor the situation, always act in everyone's best interests and do the right thing vis a vis all our stakeholders.