The health and well-being of customers and employees is UniCredit Bank’s top priority.

UniCredit Bank has taken decisive action to guarantee nation-wide service coverage for its clients while protecting the health in current circumstances. 

In this regard, as well as in connection with the official holiday the Day of the Republic of Tatarstan the following changes have been made to the work schedule of branches, additional and operational offices:

• From 05.08.2021 to 11.08.2021 the Bank’s additional office «Chernaya Rechka» in Saint Petersburg does not temporarily serve retail customers with the exception of the customers renting safe deposit boxes who can use the depository from Monday to Friday from 10:00 to 18:00.
• From 21.08.2021 the Bank’s additional office “Marshala Zhukova” in Moscow serves retail and small and medium-sized businesses clients according to a new schedule.
• On 28.08.2021 Chelyabinsk Branch does not serve customers.
• On 30.08.2021 Operational Office in Kazan does not serve customers.

Detailed and up-to-date information on the work of all branches of the Bank is available here. 

UniCredit Bank is kindly asking the clients to take precautions — use medical masks, do not enter offices in case of a queue, and to respect the distance of more than one and a half meter both between the client and the Bank employee, and between other clients in the operating room as well as while performing operations using self-service devices.

UniCredit Bank is working actively to ensure that all essential banking services are available through remote channels. With Enter.UniCredit and Mobile.UniCredit for private individuals as well as Business.Online for companies, the clients can check their relevant banking products and carry out operations in a simple, fast and secure way. All internal and external transfers are carried out in standard mode.

Bank’s staff members will help you connect to the mobile application.

If you have any questions, please contact the Bank's Contact Center at 8 800 700 10 20.

UniCredit Bank will continue to actively monitor the situation, always act in everyone's best interests and do the right thing vis a vis all our stakeholders.