E-channels

Business.Online

E-banking system (EBS) currently in use by UniCredit Group across Central and Eastern Europe, including Russia and Ukraine; same structure as other e-banking web-based systems.

Details

Call Centre

The Legal Entities Consulting Team operates in the UniCredit Bank Call Centre:<br /> — Monday through Thursday from 9:00 am to 5:45 pm<br /> — Friday from 9:00 am to 4:30 pm<br /> Tel.: +7 495 725 25 44<br />

Details

The call center of UniCredit Bank has a team dedicated to work with SME clients

Monday through Thursday from 9:00 till 17:45
Friday — from 9:00 till 16:30

Phone: 8 (495) 725-25-44

Full and up-to-date information about the Bank’s rates and services available to legal entities, preliminary orders for large in-branch cash withdrawals, information about the balance of your companies’ accounts.

An interactive voice response menu is available on 8 800 700 10 20 or 8 (495) 725-25-44.

Examples of using

The balance of the account (if you are connected to the service PhoneBank) — 4-1
Connecting with specialist on questions of legal entities servicing — 4-2
Connecting with technical support on questions of Bank-Client system — 4-3
Connecting with specialist on questions of payroll project — 4-4